Medicare will never call you at home. Most of the time, anyone saying they are calling from the Medicare offices is someone trying to sell you products or services. This is usually a scam, so be careful.
If you have received a call from someone saying they are with Medicare, here’s what you need to know.
Medicare Correspondence
Medicare may need to reach you to get more information or provide you with information, but they will never call you to do this. Medicare corresponds with plan members through the mail. You’ll normally get a letter if Medicare wants to reach you.
Medicare Telemarketing
If you are new to Medicare, you’ve probably encountered countless telemarketing spammers who call nonstop. Although not all of these callers are bad, it is unlikely that they are calling to help you. Instead, it is more likely that they are calling to sell you their products or services.
If you think Medicare is genuinely trying to reach you by phone, call them back at the national number. In situations where they actually were the ones calling, the Medicare offices will be able to help you. If you think the call was spam instead, it’s important that you report the caller.
Reporting Medicare Spam Calls
You have the right to report fraudulent calls from people who claim they are working with Medicare. Doing so can help protect others from scams. The way to submit a report is through the FTC Complaint Assistant.
What To Do If You Get a Medicare Call
If you get a call from Medicare, politely hang up. You should never provide personal information to people that call saying they are from Medicare. Instead, make sure you report any callers who do reach out.
Get Help Reporting Medicare Calls
If you are tired of Medicare callers bothering you, we can help you get them to stop. Give Magellan Healthcare a call to get started with a free consultation.
